LESSON 302

Built on Trust


Welcome back! I’m glad you’re here. Use the resources below to explore this lesson more deeply, reflect on what you’ve learned, and put it into practice.

Resources for This Lesson

watch

Fow to Build (and Rebuild) Trust

Frances Frei | TedTalk

A renowned Harvard Business School professor provides a practical framework for understanding how trust is built, broken, and restored.

Watch the Video →

book

The Five Dysfunctions of a Team

Patrick Lencioni | Book

In this easy-to-read fable, discover why trust is the foundation of healthy teams—and what happens when it’s missing.

Explore the Book →

Lesson Note

Trust is rarely built—or broken—in a single moment. It grows through the small choices we make every day: showing up, following through, telling the truth, owning mistakes, and caring for others. Handle those moments well, and trust becomes one of the most powerful forces in any relationship or team.


Reflect & Apply

Which of the Three C’s—connection, character, or competence—most affects the level of trust others place in you today, and what is one thing you could do this week to strengthen it?


Continue Your Journey